Privacy Policy

RO Growth Studio Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy informs you about how we look after your personal data when you visit our website and sets out your privacy rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

• Data Controller: RO Growth Studio Ltd is the data controller responsible for your personal data.
• Company Name: RO Growth Studio Ltd
• Email Address: hello@rogrowthstudio.com

Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, categorised as follows:

• Identity Data: Includes first name, last name, job title, and company name.
• Contact Data: Includes email address, telephone number, and business address.
• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, operating system, and platform.
• Usage Data: Includes information about how you navigate and interact with our website.
• Marketing and Communications Data: Includes your preferences in receiving marketing updates from us.

We do not collect any Special Category Personal Data (such as health data, racial or ethnic origin, political opinions, or religious beliefs) through our website.

We use different methods to collect data from and about you, including through:

• Direct Interactions: You give us your Identity and Contact Data by filling in contact forms, booking consultations, or communicating with us.
• Automated Technologies or Interactions: As you interact with our website, Technical and Usage Data may be automatically collected. Please refer to our Cookie Policy for further details.

We only process your personal data when the law allows us to. Most commonly, we process your personal data under the following legal bases:

• Legitimate Interests: Necessary for our business interests to respond to user enquiries, analyse site performance, and improve our services, provided your rights do not override these interests.
• Performance of a Contract: Where processing is necessary to perform a contract with you or take steps prior to entering into a contract.
• Consent: Where you have given explicit consent (e.g. opting in to marketing updates or accepting analytics cookies).

• Website & Backend Infrastructure: Our site frontend is built using Lovable. Data submitted via web forms is transmitted securely over encrypted HTTPS connections to our integrated database and workflow tools.
• Data Sharing & Third Parties: We do not sell your personal data. We only share personal data with trusted service providers (e.g. web hosting platforms, email dispatch services, CRM systems) who process data strictly under our instructions and subject to confidentiality duties.
• International Data Transfers: If third-party service providers transfer data outside the UK, we ensure appropriate legal safeguards (such as UK International Data Transfer Agreements or Standard Contractual Clauses) are implemented.

• Security: We have put in place technical and organisational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.
• Retention: We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations.

Under UK data protection laws, you have the right to:

• Request access to your personal data (Data Subject Access Request).
• Request correction of inaccurate or incomplete data.
• Request erasure of your personal data where there is no good reason for us continuing to process it.
• Object to processing based on legitimate interests.
• Request restriction of processing your personal data.
• Request transfer (data portability) of your personal data.
• Withdraw consent at any time where processing relies on consent.

To exercise any of these rights, please contact us at hello@rogrowthstudio.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).